Frequently Asked Questions

We offer comprehensive creative services including brand identity design, digital design and development, creative strategy, motion graphics, content creation, and growth marketing. Our team works across all aspects of brand building and digital presence to deliver integrated solutions that drive results.

Project timelines vary based on scope and complexity. A basic brand identity project typically takes 4-6 weeks, while a comprehensive website design and development project may take 8-12 weeks. We provide detailed timelines in our proposals and keep you updated throughout the process.

We offer both package-based pricing and custom project pricing depending on your needs. Our starter packages begin at $2,500, professional packages at $7,500, and enterprise solutions start at $15,000. We provide detailed proposals with transparent pricing for all projects.

Yes, we work with clients across the United States and internationally. Our process is designed to be seamless regardless of location, using video calls, collaborative tools, and clear communication to ensure successful project outcomes.

We work across diverse industries including technology, healthcare, finance, retail, education, and hospitality. Our approach is to deeply understand each industry's unique challenges and opportunities, allowing us to create tailored solutions that resonate with specific audiences.

Our process includes four main phases: Discovery (research and strategy), Strategy (planning and direction), Creation (design and development), and Launch (implementation and support). We maintain close collaboration throughout, with regular check-ins and opportunities for feedback.

We believe the best work comes from true collaboration. You'll be involved at key milestones throughout the project, providing input on strategy, reviewing design concepts, and giving feedback on deliverables. Your insights are essential to creating work that truly represents your brand.

The number of revisions varies by project and package. Typically, we include 2-3 rounds of revisions in our standard packages. We outline revision policies clearly in our proposals to ensure expectations are aligned from the start.

To begin, we'll need information about your business, goals, target audience, and any existing brand materials. We'll guide you through our discovery questionnaire and schedule a kickoff meeting to gather everything needed for a successful project.

Absolutely. We can work within your existing brand guidelines or help evolve them as needed. If you're looking to refresh or expand your brand, we can also provide recommendations while respecting your established identity.

We design for all major platforms including web, mobile (iOS and Android), and desktop applications. All our digital work is responsive and optimized for various screen sizes and devices to ensure a consistent experience.

Yes, we offer various support and maintenance packages to ensure your digital presence continues to perform optimally. This can include updates, optimization, content management, and strategic guidance as your business evolves.

Upon final payment, you receive full ownership of all final deliverables and approved designs. We provide all necessary files and documentation to ensure you have complete control over your brand assets.

We provide all relevant file formats for your deliverables. For brand identity, this typically includes vector files (AI, EPS, SVG), high-resolution images (PNG, JPG), and source files. For digital projects, we provide all necessary code and assets.

While we don't provide hosting directly, we can recommend reliable hosting providers and assist with setup. We also offer maintenance packages to keep your website updated, secure, and performing optimally.

We accept various payment methods including bank transfers, credit cards, and digital payment platforms. Payment terms are outlined in our project agreements and typically include an initial deposit with milestone-based payments.

Yes, we typically require a 50% deposit to begin work, with the remaining balance due upon project completion. For larger projects, we may structure payments in milestones to align with project phases.

For larger projects, we can discuss flexible payment arrangements that work for your budget. We're committed to making our services accessible while ensuring fair compensation for our work.